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InstantOffice: The Intelligent Enterprise Telephony Solution
For large enterprises with multiple locations, incompatible telephone and data systems often create significant impediments
to effective customer service, employee productivity and revenue growth. Vertical’s InstantOffice is an intelligent, feature-rich solution that provides the enterprise with low-maintenance, cost-efficient communications that
enhance business processes by providing complete visibility and centralized management of an organization’s voice applications network.
InstantOffice gives you the power to better understand and respond to your customers and your business challenges. The system’s robust call
management and reporting capabilities allow you to monitor calls using a variety of different metrics –for example, examining the number and types of calls processed by different store locations, or at different times of day.
Call data can be transformed into actionable business intelligence that can inform staffing decisions, marketing campaigns and business strategy.
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